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Dawn Greer
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Objectives
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With over 20 years of experience in the Information Technology field and over 5 years of specialized expertise in Internet and web development in a variety of environments. I am experienced in implementing the Software Engineering Institute’s (SEI) Capability Maturity Model (CMM) level 2 in web development projects. My extensive knowledge and experience includes full life-cycle development, user requirements, database design and development, coding, integration testing, as well as implementation and writing system and user documentation. My background includes MS ASP, VBScript, JavaScript, C++, Visual Basic 6.0, MS SQL Server, COM, HTML, DHTML, XHTML, Java, Oracle, SQL Plus, Window 95/98/2000/NT, IIS 5.0, Unix, Unix scripting, ODBC, XML, XSL, XSLT, PhotoShop, Visio, Visual SourceSafe, MS Access, FrontPage, Cold Fusion, Visual InterDev.
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Employment/Experience Summary
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Pinkerton Computer Consultants, Inc.
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July 2002 – present
Project Technical Lead/ Web Developer for the Corporation for National and Community Services project at Pinkerton Computer Consultants, Inc. I work with a team to maintain several website’s used for President Bush’s desire to foster a "culture of service, citizenship, and responsibility." In the 2002 State of the Union address President Bush called on all Americans to devote the equivalent of at least two years of their lives – 4,000 hours – to service and volunteerism. National service programs are one way to answer the President's call. AmeriCorps, https://recruit.cns.gov, gives citizens the opportunity to perform intensive service over an uninterrupted period, while Senior Corps, https://www.joinseniorservice.org, taps the skills, talents, and experience of older Americans to help solve pressing social problems. The CNS project is based on a Microsoft SQL Server 2000 platform using Enterprise Manager 2002, Query Analyzer & Stored Procedures to process the database. Using Microsoft Visual InterDev 6.0, ASP, DHTML, HTML, XML, VBScript, JavaScript and Window's Scripting Host for the source code languages. We use Microsoft Visual SourceSafe for version control. We use PCAnywhere, Terminal Services/Remote Desktop connection & FrontPage to move from one server to another. Internet Services Manager - Manages IIS, the web server for Internet and intranet web sites.
Additional responsibility is Project Technical Lead/ Arata Expositions, Inc.: Web Developer for Arata Expositions, Inc. I perform required maintenance to the primary website and service kits for Arata. Arata Expositions, Inc provides the components necessary for a successful production of major exhibitions and regional trade shows. The Arata project is based on a Microsoft Access Database platform using ASP, DHTML and VBScript. We use Microsoft Visual SourceSafe for vision control Queued FTP to transport code to the production server. We implemented Jmail for a scalable Java email server.
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First Information Technology Services, Inc.
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Nov 2000 – July 2002
Director of Web Development responsibility consists of implementation of CMM in the organization, oversight of several projects, and generating new development contracts. One project consists of HTML, Window’s scripting host, ASP and VB development with additional VBScript and JavaScript on the Microsoft IIS platform on the Internal Revenue Service Practitioner Secure Messaging System (PSMS). PSMS is a prototype system for securely exchanging sensitive taxpayer information with the public via the Internet. The PSMS architecture includes a variety of technologies including a PKI, web technology, directory services, SQL databases, and secure system implementation based on the Solaris and Windows NT platforms. Another project consisted of designing and maintaining several web sites for the Office of the District of Columbia’s Auditors. This project allows the ODCA to publish and handle many documents dealing with the District of Columbia. The site consists of a public site and an administrative site, which allow the ODCA to publish and retract documents from public view. A third project was automating a website using a SQL Server database and newsgroup functionality for the Vietnam Dog Handlers Association, checkout www.vdhaonline.org. In addition, the first six months on this job, worked part-time at this company while working full-time at Unisys along with attending Strayer University.
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Nov 2000 – June 2001 Unisys Corporation
Sr. Web Designer/Team Lead for the Automated Commercial Environment (ACE) Data Warehouse project, Information Technology Division, United Sates Customs Service (USCS). Supporting the daily maintenance and redesign of the National Customs Automation Program Prototype (NCAP) Data Warehouse and reporting system. Lead and design the development of an INTERNET WEB based reporting system using Visual Interdev, Photoshop 5.5, ASP, JavaScript & VBScript connecting to a Unix based Oracle 8 Database using Stored procedures and SQL/Plus. This system is used to present Congress with the data necessary for procuring the money necessary for future funding of the ACE project. Designed and implemented webs Project Assessment Library for two different projects at USC, these two projects were certified CMM Level 2 March 2001 after only 18 months.
Aug 1997 – Oct 2000 Bart & Associates, Inc.
Web Developer/Team Lead for the Automated Commercial Environment (ACE) Data Warehouse project, Information Technology Division, United Sates Customs Service (USCS). Supporting the daily maintenance and redesign of the National Customs Automation Program Prototype (NCAP) Data Warehouse and reporting system. Lead and design the development of an INTERNET WEB based reporting system using Visual Interdev, Photoshop 5.5, ASP, JavaScript & VBScript connecting to a Unix based Oracle 8 Database using Stored procedures and SQL/Plus. This system is used to present Congress with the data necessary for procuring the money necessary for future funding of the ACE project.
Web Developer/Team Lead for the International Trade Prototype (ITP) project, Information Technology Division, United States Customs Service (USCS). Supported the design and development of the ITP to simplify and standardize USCS procedures and processes, which facilitated the multinational E-Commerce exchange of import/export trade data. Lead the design and development of an INTERNET WEB system using EDI technology and the System Development Life Cycle methodologies and standards. Coordinated the smart card technology and secure sockets layer (SSL) message encryption activities for the INTERNET web pages to secure the import and export data processing.
Senior Consultant for the Automated Commercial Environment (ACE) project, Information Technology Division, USCS. ACE is a CORBA compliant Object Oriented system supporting the USCS and its international trading partners to manage the importation of goods into the commerce of the United States. Applied Object Oriented (OO) methodology, Cobol, and C++ programming. Redesigned the NCAP Architecture. Rewrote the ACE project on the NT application server and built an Oracle database on a Sun server. Developed numerous web browser applications on NT & Unix -based web servers.
Feb 1994 - Aug 1997 Computer Associates Services, Inc.
Technical Consultant/Team Leader for the Office of Surface Mining, US Department of Interior. Lead the redesign of their cyclic batch processing system using CA-INGRES/Query and Reporting tools and ABF. Used UNIX Source Code Control System (SCCS) and Cronning technology to automate and document project. Managed the control of all batch cycles and database processing. Lead technical team meetings and coordination activities with the clients. Performed the duties of an Interactive Performance Monitor (IPM) to analyze and improve performance of CA-INGRES applications.
Oct 1993 - Feb 1994 VISTA Computer Services
Technical Consultant for the Total Officer Personnel Transaction Update System (TOPTUS), U.S. Army. Performed system analysis, COBOL/CICS programming, program maintenance and enhancements, technical documentation, and technical support for connectivity between the Standard Installation/Division Personnel System (SIDPERS) and the Total Army Personnel Database (TAPDB).
Sep 1992 - Oct 1993 Department of Defense, Office of Inspector General
Team Leader (GS 334-12/2) for the DOD-IG supporting the contract Procurement (PRC) system and Inventory (INV) mainframe application system. Managed and controlled all activities for User Change Requests (UCR), monitored all program and database changes, mentored and provided technical support for entry level and junior programmers, managed the installation and connectivity of user hardware and software applications. Attended many DOD management-training sessions on Corporate Information Management (CIM) Process Improvement Methodology and Standards.
Oct 1991 - May 1992 Department of Army
Programmer/Analyst (GS 334-12/1) for the Direct Support Unit Standard System (DS4), US Army. Supported the programming maintenance of subordinate financial management and logistical supply systems in Europe. Provided systems analysis, design, pseudo code development, structured walkthroughs, coding, testing, data verification, test cycle runs, automated documentation, database normalization, database design, user support, and junior programmer training.
Jun 1990 - Jan 1991 Q Systems, Inc.
Technical Consultant for the CALL processing system of the Federal Deposit Insurance Corporation (FDIC). Provided full System Development Life Cycle support for the management and maintenance of the financial data for all federally insured banks. Used COBOL and IDEAL for batch and on-line access to the Datacom (DBMS).
Oct 1986 - Apr 1990 Acacia
Senior Systems Analyst for the Agent Compensation System of Acacia. Designed, developed, and implemented IDEAL programs to merge OVERLAYS, FORM and PAGE DEFINITIONS to print Agents Compensation Statements (agents payroll) on the IBM 3820 & 3827 page mode laser printers. Coordinated the system production and user support change, and trained programmers, Analysts, Managers, and Users on the system and the IBM laser printers.
Acacia continued
Lead Programmer Analyst for the Premium Based Agent Compensation System. System was designed to pay Insurance Agents for the policies they sold and maintained for the company based on the amount of premium received by the policy. Supported all phases of life cycle application systems development including requirement definition, structured analysis and design. Programmed in COBOL, CICS and IDEAL, accessed and updated the Datacom database, performed database administration for the Datacom tables, participated in acceptance testing, software evaluation, and user training, installed software and hardware (IBM 3820 & 3827 Laser printers).
Mar 1986 - Oct 1986 MCI
Programmer Analyst for the design and development of a Private-Line billing system. System was designed to produce consolidated bills for customers with dedicated telephone lines from MCI. Wrote e COBOL programs and processed VSAM KSDS files using Yourdon and Demarco structured techniques, and coded several programs in Natural, which accessed the ADABAS database.
Oct 1985 - Mar 1986 Infodata
Quality Assurance Analyst for the INQUIRE DBMS. Wrote MACROS and EXECS under VM/CMS, reviewed design and implementation specifications, developed test procedures and scheduling, participated in test analysis, testing, and documentation of the database system.
Jan 1983 - Oct 1985 Satellite Business Systems
Programmer Analyst for the Fiber Optic Communication Network. Programmed software for traffic analysis, network planning, and system automation for a long distance telephone company, automated methods of tracking the satellite communications system, created models using Assembler for estimating future needs using current or projected traffic figures. System Development Life Cycle activities included design and implementation models and cost/benefit analysis. Performance efforts resulted in reducing costs of long distance communication by evaluating the current network, forecasting future needs, and improving the internal organizational structure to support the physical fiber optic network business.
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Education
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A.A., Computer Science, Minor in Business, Penn State University, 1982
IRMC Intensive Courses, Information Resources Management College, National Defense University, Washington, DC, 1992
Working towards a BSCS at Strayer University scheduled for May 2004
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Web Page Developer Certified April 2000, JAVA Certified July 2000, Front Page Certified August 2000, Web Site Builder Certified September 2000
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Skills
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Hardware: Sun server; IBM 3820 & 3827, Windows NT & UNIX
Operating Systems: NT & Unix;
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Software: Oracle 8; Oracle SQL/Plus; Visual Interdev, Visual Studio, SourceSafe; PVCS; FrontPage, Photoshop 5.5, FLASH, IE 4/5/5.5; VM/CMS; Ingress; Smartcard; Secure Sockets Layer; MS Office 2000
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Languages: ASP, HTML, JavaScript & VBScript; ActiveX; Cobol, and C++; COBOL/CICS; CORBA; IDEAL; Java; Natural; PL1
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Personal Interest
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Security Clearance
MBI investigation conducted by IRS - eligibility granted 2001
Secret NACI investigation conducted by OPM - eligibility granted 1992
Extended BI conducted by US Treasury Department - eligibility granted 1997
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